Shipping Policy

To utilize UPS as a shipping option please provide a physical address and not a P.O. Box for the shipping address. UPS can not deliver to a PO Box. If a P.O. Box is given your order will ship US Postal Service Priority Mail and will not include a tracking number or scheduled delivery date.

*Once your order ships, you will receive a shipment confirmation via email no later than the next business day, which will provide your tracking number and scheduled delivery date. If you place your order by mail, phone, or fax, and do not wish to provide your email address, please feel free to contact us for your tracking number. We do not give away, sell, or rent your personal information including your email address to anyone. Our privacy policy is posted.

*For UPS orders received before 2:00pm Central Time, Monday through Friday, we will try and ship the same day. Any orders received after 2:00pm CST, on weekends or holidays, will ship the following business day. Orders utilizing USPS shipping options ship the following day.

For money order or check orders, please be sure to add the appropriate shipping costs (if applicable). For offline orders (mail) please print an order form to mail in.

If you are mailing your payment in, please make payable to Total Security and send it along with your order form to:

Total Security
3010 LBJ Freeway 12th Floor
Dallas, TX. 75234

(Money orders and Personal Checks must clear before your order will ship. We now have a 14 day security hold for all checks and money orders due to an extreme increase in fraudulent payments of these types.)

Returns:

Please refer to our return policy here before placing your order. In order for a return to be processed you must follow the simple guidelines contained within our return policy.

If you have any questions regarding our shipping policies within the United States, please do not hesitate to contact us at or by phone at 512-248-8760.