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Shipping Policy
SORRY - NO INTERNATIONAL ORDERS!
UNITED STATES AND ITS TERRITORIES
ONLY:
PLEASE NOTE:
- NONE of our products are available to be shipped outside the
United States.
- Stun Devices CANNOT be shipped to to certain
cities & states, please check
here for legality in your area.
- Pepper Sprays CANNOT be shipped to to certain states, please
check
here for legality in your area.
All United States
orders are shipped the same day or within 24 business hours via
UPS Ground (unless a P.O. Box is provided as the shipping address
or if you live in Alaska or Hawaii
in which US Postal Service Priority Mail is used to ship).
*Shipping costs
are calculated into your total after selection during the check out for
all orders under $75.00.
Shipping is FREE if your order is $75.00 or more.
If you are a customer whose order is shipping to Alaska or Hawaii,
actual shipping costs will be emailed to you for you to accept or
decline.
If you would like to
upgrade your shipping, you may do so, however, it will be at your
cost, and will be added to your order during checkout.
Please provide a physical address and not a P.O. Box for the shipping address. UPS can not
deliver to a PO Box. If a P.O. Box is given your order will ship US Postal Service Priority
Mail and will not include a tracking number or scheduled delivery date.
*Once your order
ships, you will receive a shipment confirmation via email no later
than the next business day, which will provide your tracking number
and scheduled delivery date. If you place your order by mail, phone,
or fax, and do not wish to provide your email address, please feel
free to contact us for your tracking number. We do not give away,
sell, or rent your personal information including your email address
to anyone. Our
privacy policy is posted.
*For orders received before 2:00pm Central Time, Monday through Friday, we will
try and ship the same day. Any orders
received after 2:00pm CST, on weekends or holidays, will ship the following business day.
For money order
or check orders, please be sure to add the appropriate shipping
costs (if applicable). For offline orders (mail or fax) please print
an order form to mail or fax in.
If you are mailing your payment in, please make payable to Total Security and send
it along with your order form (unless faxed) to:
Total Security 3010 LBJ Freeway 12th Floor Dallas, TX. 75234
(Money orders and Personal Checks must clear before your order will ship)
Returns:
Please refer to our return policy
here before placing your
order. In order for a return to be processed you must follow the simple
guidelines
contained within our return policy.
If you have any questions regarding
our shipping policies within the United States, please do not hesitate
to contact us at
or by phone at 512-248-8760.
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